COVID-19 information on the MICE industry in Singapore/ASEAN

Since the start of the COVID-19 (Coronavirus Disease 2019) outbreak, the Singapore Government has progressively implemented a series of measures to reduce the risk of imported cases and slow the transmission of the virus.

As the situation has deteriorated globally, we have strengthened our measures accordingly to protect Singaporeans and do our part in the worldwide effort against COVID-19.

To help guide visitors and tourism businesses, this advisory provides a summary of the current measures.

General Advisory for Visitors

1. From 23 March 2020, 2359 hours, all short-term visitors (from anywhere in the world) will not be allowed entry into Singapore, or to transit through Singapore. Singapore has also ceased port calls for all cruise vessels.

2. If you are in Singapore, you can do your part by practising good personal hygiene and monitoring your own health. More information about how to travel responsibly in Singapore can be found here: https://www.visitsingapore.com/travel-guide-tips/travel-responsibly/. To help plan your travel, please visit MOH’s website regularly for the latest updates.

General Advisory for Tourism Businesses

1. In line with the evolving situation, the government has introduced additional precautionary measures to minimise the risk of further transmission of the virus in the community.

2. Businesses should continue to obtain health and travel declarations from employees on whether they have travelled abroad recently or if they have any upcoming travel plans. Businesses are also advised to defer all travel abroad.

3. From 9 April 2020, 2359 hours, all Singapore Citizens, Permanent Residents and Long Term [1] Pass holders entering Singapore will be – required to serve a 14-day self-isolation at dedicated Stay-Home Notice (SHN) facilities. Returnees who are already back in Singapore will continue to serve their 14-day SHN at their current location.  Returnees can contact the SHN helpline at +65 6812 5555 for more information.

4. From 27 March 2020, 0900 hours, returnees will also be required to submit a health declaration via the SG Arrival Card (SGAC) e-Service [2], before proceeding with immigration clearance. The SGAC e-service can also be downloaded for free on Apple AppStore and Google Play. All travellers can submit their health declaration up to three days prior to their arrival in Singapore. Those who make false declarations will be liable for prosecution under the Infectious Diseases Act. For more information on the travel declaration requirements, please refer to the MOH website.

5. From 23 March 2020, 2359, work pass holders and their dependents will be allowed to return/enter into Singapore only if they work in sectors that provide essential services such as healthcare and transport. Malaysians with Singapore work permits will continue to be able to work in Singapore during this period, with appropriate accommodation arrangements.

6. All returning travellers are reminded to monitor their health closely and seek early medical treatment should they develop fever or any respiratory symptoms such as cough or sore throat.

7. The Ministry of Manpower (MOM) has also introduced temporary schemes to help companies manage the manpower disruptions caused by COVID-19. For more information on the temporary relief measures please refer to MOM’s press release

General Advisory for Tourism Businesses

8. From 7 April 2020 all workplace premises and retail outlets except for those necessary to support the daily living needs of the population will be closed. The measures are expected to be in place until 1 June 2020. The government will continue to monitor the situation closely, and may be able to gradually ease some of the measures if there is a significant decline in our local transmission numbers.

9. On 21 April 2020, the Multi-Ministry Taskforce announced that fewer businesses will be permitted to operate during the Circuit Breaker. MTI has introduced three additional measures targeted at workplaces:

a) Operations of less critical consumer services will be suspended with effect from 21 April 2359 hrs. For example, within the F&B sector, standalone outlets (excluding those in hawker centres, food courts and coffeeshops) that sell only beverages, packaged snacks, confectioneries or desserts will be required to close their outlets. All other F&B outlets that sell meals can continue to remain open for takeaway and delivery services only. Hairdressing and barber services will be required to close their outlets. The list of activities that will be allowed to continue to operate will be updated at https://covid.gobusiness.gov.sg/essentialservices.

b) Additional restrictions will be placed on selected consumer- facing businesses to further reduce customer interactions with effect from 21 April 2359 hrs. For example, optician shops can operate by appointment only, and can no longer accept walk-in customers. Pet supplies stores and retail laundry services must close their physical stores, but are permitted to provide online sales and delivery.

c) The number of businesses allowed to operate at their work premises will be reduced, especially businesses that are less critical for daily living or to maintain essential supply chains. This will mean that some businesses which are currently permitted to operate at their work premises will be required to suspend their on-site activities. The affected businesses will be notified by the Ministry of Trade and Industry and will have 24 hours upon notification to wind down their business operations completely.

10. For workplace premises which remain open, employers must put in place effective measures to avoid transmission of COVID-19 at and across workplace premises. These include:

a) Ensuring that all activities that can take place through telecommuting must be done from home

b) Reducing the need for and duration of physical interactions by staggering working hours, postponing group events and implementing shift work and/or split team arrangements

c) Not allowing teams working in different locations to interact physically with one another, implementing safe distancing measures at every workplace premise

d) Ensuring workers wear masks at the workplaces.

e) All workplaces will also be required to have a system that logs their workers’ entry into, and exit from, their workplaces.  

f) Employers can consider using a digital check-in application called SafeEntry for this purpose. More information on SafeEntry’s deployment at work premises can be found at go.gov.sg/safeentry.  

11. Please refer to STB’s advisory on operationalisation of safe distancing measures for retail stores and F&B outlets for the detailed precautions that operators should take note of. For more information please visit MOH’s website.

12. With the extension of the circuit breaker period until 1 June 2020 (inclusive), businesses which had been earlier received approvals by the Ministry of Trade and Industry to operate during the original Circuit Breaker period from 7 April 2020 to 4 May 2020 can continue doing so until 1 June 2020. MTI will notify those businesses that have to suspend operations.

Events

13. All events and mass gatherings (e.g. conferences, exhibitions, festivals, concerts, sporting events, trade fairs) must be deferred or cancelled, regardless of size.

14. Singaporeans are advised to avoid holding and participating in social events.

15. As the situation develops, please visit MOH’s website regularly for the latest updates. You may also refer to the list of FAQs developed by STB for the tourism industry here. The health and safety of Singaporeans, visitors and those who work in the tourism industry are STB’s priority, and we thank you for your continued support and understanding.

[1] Long terms pass holders include work passes, Student’s Pass, Dependent’s Pass and Long-Term visit pass.

[2] From 27 March 2020, 0900 hours, the paper-based disembarkation/embarkation card will be discontinued. When entry for short-term visitors resumes in the future, such travellers will have to provide their arrival and departure information via the SGAC e-Service instead.

Annex A

List of Countries/Regions and Border Control Measures

Travel History in Countries/RegionsFor Singapore Residents and Long-term Pass HoldersFor Short-term Visitor
Hubei Province (Mainland China)14-day quarantineNot allowed entry or transit
All other countries/regions14-day SHNNot allowed entry or transit

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